Orders
You can order our products at one of our dealers, or directly at TentLabs.We do not have a shop. In case you want to visit us, please call so we can make an appointment.
Ordering procedure
1 - Mail me• which items you like to order
• which shipping address is applicable
• which payment method you use
• which name is used when bank payment is used
2 - Once payment is received, all goods will be shipped.
Conditions
Read our conditions herePrices
Prices are given both excluding and including VAT:• EU countries are charged with 19% VAT on my invoice
• Non EU countries do not pay VAT but are charged by local customs when goods arrive in their respective countries
VAT does not aply to shipping cost and bank transfer cost
Payment
Payments shall be made in advance and may take place by one of the following options:Transfer money to my bank
Fortis Bank
Hoogstraat 39
5615 PA Eindhoven
The Netherlands
Account number 808697358
IBAN: NL35FTSB0808697358
BIC / Swift: FTSBNL2R
Attn. Guido Tent
Banks charge money for abroad transfers. Please assure that all bank and transfer cost are covered at your side.
Transfer money using my Paypal account
Paypal
Paypal charges money for the transfer. Please add 4% to the total to cover fees charged by Paypal. Note that only this account accepts payments. Please explicitely state the total order and shipping address in the Paypal transfer.
We do not accept cash payments
Currency
Payments shall be carried out using euro's. You can find the exchange rate as per the date of payment. Use: http://www.xe.net/ucc/ to convert currencies but most banks and Paypal offer the option to pay in euro's.
VAT
If you are outside EU, you don't pay VAT to Tentlabs, but at customs when goods enter your country. We are enforced to declare the total value on each shipment, don't ask us to declare lower values.Shipment
Shipments will start only after full payment has been received. To keep cost down, the most cost effective method has been selected: typically 4 to 10 days, depending on the country. You can ask us for UPS shipment, at higher costs. Note that it may takes some days to collect all shipments and bring these to the post-office, this adds a slight delay but frees us from visiting the post-office every day and spending time on waiting there........Shipment cost for packages with height exceeding 32 mm or weight exceeding 250 gram
The shipment cost will be included in the total payment, when placing an order. they depend very much per country, please enquire.
Shipment cost for packages height 32 mm or smaller
Shunts, XO, XO-2 , XO-3, XO-DAC, DAC PCBs, shunt regulators and the 5842 plugin fit within this package shape
• Most countries all over the world, € 7.50