Contact information
We do not have a shop. In case you want to visit us, please call so we can make an appointment.
By phone
Phone + 31 (0)40 2130 186
On Tuesday and Friday morning, 09.00 to 12.30 and on monday and Thursday afternoon 13.30 to 17.30 (all CET).
Outside these hours you will find an answering machine, willing to take your message.
By fax
Fax + 31 (0)40 2130 187
By mail
- Info for general questions or information.
- Orders for (questions about) orders.
- Webmaster to report browsing problems with our website.
- Newsletter to apply for our newsletter.
Spam & response
Given the amount of spam we receive, it is possible that your mail doesn't come through. Besides spam, the amount of Email is growing as the business is growing as well. We try to answer mail within 4 days. If you haven't received an answer within 4 days, please send your mail again, call or fax.Always provide your mail with a sensible subject like tubes, jitter or modification. Mail without subject is rejected by the spam filters.
Support
As our business is closely related to DIY, we are willing to support technical issues, as far as answers can be given in reasonable amounts of time. It helps if your questions are explicit and supported with attached circuit diagrams with clear references. Don't expect answers on mails like " I built Harry's PP output stage but I do not like the sound, should I change the output transformer ? " or " could you advise me where to buy the cheapest RCA single plate 2A3 "Communication
When using email, please be clear and specific, supply contact data and country of origin, and assure that the "from" field in your Email program contains your name and familyname,Company details
Guido TentTentLabs
Strijpsestraat 94
5616 GS Eindhoven
The Netherlands
COC Eindhoven 17163976
VAT NL143095018B01