Contact information

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We have moved to a new building and are excited about the possibilities !
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We do not have a shop. In case you want to visit us, please call for an appointment.

By phone
Phone + 31 (0)40 2130 186
On Tuesday and Friday morning, 09.00 to 12.30 and on monday and Thursday afternoon 13.30 to 17.30 (all CET).
Outside these hours you will find an answering machine, willing to take your message.

By fax
Fax + 31 (0)40 2130 187

By mail
- Info for general questions or information.
- Orders for (questions about) orders.
- Webmaster to report browsing problems with our website.
- Newsletter to apply for our newsletter.

Spam & response

Given the amount of spam we receive, it is possible that your mail doesn't come through. Besides spam, the amount of Email is growing as the business is growing as well. We try to answer mail within 4 days. If you haven't received an answer within 4 days, please send your mail again, call or fax.

Always provide your mail with a sensible subject like tubes, jitter or modification. Mail without subject is rejected by the spam filters.

Support

As our business is closely related to DIY, we are willing to support technical issues, as far as answers can be given in reasonable amounts of time. It helps if your questions are explicit and supported with attached circuit diagrams with clear references.

Communication

When using email, please be clear and specific, supply contact data and country of origin, and assure that the "from" field in your Email program contains your name and family-name.

Return of goods

In case of defects, goods shall be returned to below address. Always include:
- Return shipping address
- Your contact details in case of questions
- Copy of original invoice
- A detailed description of the observed problems, and a sketch of the application

Company details

Guido Tent
Tentlabs
Egelstraat 2
5622 AK  Eindhoven
The Netherlands

In case of visit by car: When entering Eindhoven, follow N2. Don't go on the A2. Stay on N2.



COC Eindhoven 17163976
VAT NL143095018B01